Early Arrival Policy
Guests who arrive at the hostel before 07:00 (7:00AM) the morning of their reservation who wish to remain on the property until check-in time will be subject to a charge equal to a night’s stay in the 6 bed mixed dormitory. Before 07:00 is considered to be the night before and guests will be required to pay should they wish to use the hostel’s facilities until their room is available. For example, a guest arrives at 04:00 on the morning of the 4th, but have only reserved for the night of the 4th and not the 3rd. The 4th does not technically begin until after the check-out time of 11:00 (AM). This guest would be subject to this charge. The Palace Hostel’s reception hours are from 07:00-00:00, or 7:00AM – 12:00AM.
Guests who arrive after 00:00, or Midnight, on the night of their reservation need to contact the hostel prior to their arrival date to alert them of their late check-in. The Palace Hostel’s staff live on site, and will need to be notified of late check ins before the night of the reservation. This may be done by phone or email.